Request a Feature or Submit an Issue

AppScale Ticketing System

To submit feature requests or issues related to AppScale, you need to use our ticketing system. This guide will walk you through the process of getting set up.

Register

To submit a feature request or an issue you need to have a registered account. If you don’t already have an account, you can create one by clicking the Register link at the top right corner of the page.

You will then be prompted to input basic information. Once your account has been approved, we will send you an email with a confirmation link to activate your account.

Registration Form

Once you log in with your new account, you can visit My Page. This will be the home page with all the tickets you created or chose to watch.

My Page

View & Create Tickets

Next, we will walk through the process of ticket creation and outstanding ticket monitoring. First, go to the AppScale project by clicking on the AppScale link at the top, or if you have been assigned your own project, click on Projects, and then select your own project.

AppScale Project

Here you can see a summary of your feature requests and reported issues. You can click on each of them individually, or on the Issues menu option to get to the list of tickets. To create a new issue click on the “+” sign or on New Issue. Complete the submission form as needed. You can keep the issue private by checking the box in the upper right-hand corner.

New Issue

If you are a Public Cloud Marketplace user, select the platform you are using.

Select Platform

Select AppScale - self deployed, if you are using public AppScale images, or have installed AppScale on your own. The system will send you email notifications regarding updates on your issues/feature requests.


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Margaret Van SicklenRequest a Feature or Submit an Issue